Real operators. Real migrations. Real revenue.

The problem

An international investor bought a 120-room condo-hotel outright and hired a general management consulting firm with no hospitality or PMS expertise to get it operational. Months in, nothing was configured. The team had no grasp of the tech stack, channel connections, or trust accounting. The investor was paying premium rates for people learning on the job.

Our approach

• →Audited the existing account state, channel connections, and trust accounting configuration
• →Built out the full PMS with channel setup across Airbnb, VRBO, and Booking.com
• →Configured automation rules, message templates, and smart lock integration
• →Wrote SOPs and trained the on-property team on daily operations
• →Built owner statement and trust accounting workflows from scratch

The outcome

Full operational readiness in weeks, not months. Team trained, automations running, and the investor stopped burning money on non-specialized help.

The problem

An operator with 10 high-value listings (ADR $2-3K/night) was Airbnb-only. They paid a previous consultant $10K for nothing more than a Guesty account setup. No direct booking strategy. No channel diversification. No automations. No ops playbook. Revenue was leaving on the table every week.

Our approach

• →Full Guesty configuration with channel expansion to VRBO and Booking.com
• →Built a direct booking flow with branded site and channel manager integration
• →Set up PriceLabs with per-listing seasonal strategy and event pricing rules
• →Configured guest communication automations and smart lock integration
• →Implemented a KPI reporting cadence so the operator could see what was working

The outcome

Listings live on multiple channels within the engagement window. Direct booking flow in place. Daily pricing actively managed. Revenue diversified away from Airbnb-only risk.